PROGIMPEX (Promotional Gadgets Import & Export CommV), Belliardstraat 40, 1040 Brussels, Belgium, company number / VAT BE0843946718, is responsible for processing personal data as described in this privacy policy.

We process data that you provide to us or that arises when using our services.

After order for production (plush/merchandise):
– Company details, name, address, telephone, email.

After a price request/information request:
– Company details, name, address, telephone, email, website.

After subscribing to the newsletter:
– Name, email.

Minors
Our services are not aimed at children under 16. We encourage parents/guardians to be involved in children’s online activities. Do you believe we have collected information from a minor without consent? Email us. info@progimpex.be; we delete this information.

Some data is required to prepare a quote or carry out an order, such as your company details and a valid VAT number. Without this data, we cannot work with you. Newsletter subscriptions and analytics cookies are always optional.

• Quotes, performing our agreements and customer follow-up (necessary to perform a contract).
• Invoicing, accounting and other legal obligations, including tax and VAT (legal obligation).
• Newsletters and marketing communications (consent, which you can withdraw at any time).
• Website analysis and improvement (consent through our cookie banner).

We do not use automated decision-making with legal effects.

• During the assignment: the customer and project data needed for that assignment.
• After the assignment: the data we must keep under accounting and tax law, for at least 10 years.
• Newsletter: as long as you are subscribed. We delete your data when you unsubscribe.

We share personal data with third parties only when this is necessary for the purposes above or required by law. We conclude a data processing agreement with each processor (Article 28 GDPR). Our processors are:

• Billit (quotes, invoicing and administration)
• GetResponse (newsletters and mailing lists)
• WPForms (the contact and newsletter sign-up forms on our website)
• Calendly (booking calls with our team)
• Our web hosting, email and IT service providers, where necessary
• Google Analytics (website statistics), only after you consent through our cookie banner

If a processor uses sub-processors outside the European Economic Area, it applies appropriate safeguards, such as the EU Standard Contractual Clauses or the EU–US Data Privacy Framework.

We use functional cookies. We use analytical and marketing cookies only with your consent. You can set your preferences in our cookie banner and change them later in the cookie settings.

Google Analytics only measures in line with your consent choices. You can also manage cookies in your browser settings. If you refuse cookies, some features may not work.

You have the right of access, rectification, erasure, restriction of processing, data portability and objection, including objection to direct marketing. Where we process data based on your consent, you can withdraw that consent at any time.

Send your request to info@progimpex.be. We may ask for additional information to verify your identity.

You also have the right to lodge a complaint with the Belgian Data Protection Authority (www.dataprotectionauthority.be) or with another competent supervisory authority in the EU (Article 77 GDPR).

We take appropriate technical and organisational measures to prevent misuse, loss, unauthorised access and unauthorised changes. If you think your data is not properly secured or you suspect misuse, contact us at info@progimpex.be.

We may update this privacy policy. The latest version is always available on our website.

Last updated: November, 2026